Privacy Policy

At the Independent Living Centre we are committed to protecting your personal data and your rights to privacy. Click here to read our Privacy Policy. This explains what information is collected about you, the ways in which this information is used, and how long it is kept for.

Equality and Diversity Policy

Wiltshire & Bath Independent Living Trust is committed to treating all people equally and with respect irrespective of their age, disability/medical condition, sex, gender, race, religion, or sexual orientation. We aim to create a safe and welcoming atmosphere for everyone.

Complaints Policy

When things go wrong – we want to put it right.

We appreciate that things don’t always go to plan. If you are unhappy or dissatisfied with our service please tell a member of staff. They may be able to sort out the problem straight away.

If you want to take your complaint further you may find it helpful to write it down. Please click here for details.